Shipping policy

Thank you for shopping with Print Hub. We strive to deliver your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Order Processing

  • All orders are processed after successful payment confirmation and, where applicable, final artwork approval.
  • Customized and printed products generally require 2–7 business days for production before dispatch.
  • Production time may vary depending on the product, order quantity, and current workload.
  • Orders are not processed on Sundays or public holidays.

Shipping Partner

We ship orders across India through Shiprocket and its network of trusted courier partners.

The courier partner is selected automatically based on your delivery location and service availability.

Delivery Time

Estimated delivery times after dispatch:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

These are estimated delivery timelines and may vary depending on courier operations and destination.

Shipping Charges

Shipping charges are calculated automatically during checkout based on:

  • Delivery location
  • Package weight and dimensions
  • Courier availability

Any applicable shipping charges will be displayed before payment.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation via email, SMS, or WhatsApp (where available) containing your tracking number and tracking link.

Delivery Delays

While we make every effort to deliver orders on time, Print Hub is not responsible for delays caused by:

  • Courier partner delays
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Strikes or transportation disruptions
  • Incorrect or incomplete shipping addresses provided by the customer
  • Failed delivery attempts due to customer unavailability

Delivery timelines are estimates only and are not guaranteed.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately. Address changes may only be possible before the order is dispatched.

Print Hub is not responsible for delays, additional shipping charges, or non-delivery resulting from incorrect address details.

Failed Delivery

If an order is returned to us due to:

  • Incorrect address,
  • Customer unavailability,
  • Refusal to accept delivery, or
  • Failure to respond to courier communications,

the customer may be required to pay the applicable re-shipping charges before the order is sent again.

Damaged Package

If your package appears damaged at the time of delivery:

  • Take clear photos of the package before opening it.
  • Contact us within 48 hours of delivery at printhubjln@gmail.com.
  • Include your order number and photographs of the package and product.

We will investigate the issue and provide an appropriate resolution where applicable.

International Shipping

Currently, Print Hub primarily ships within India.

For international orders, please contact us before placing your order to confirm shipping availability and applicable charges.

Contact Us

For any shipping-related queries, please contact:

Print Hub

📧 Email: printhubjln@gmail.com